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- Starbucks (SBUX): Any Benefit From Re-Training?
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The staff at most of the Starbucks (NYSE: SBUX) recently went though a few hours for training. The nationwide program was designed to make the people working in the stores do a better job of serving customers that way that founder Howard Schultz thinks they should be served. If a customer is unhappy with a drink. he can simply ask to have it made again. What more could people want? Investors would think that the action of closing so many stores and putting so much effort into improving service would show results immediately. These results might not last, but they…
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2 March, 2008| Economy |
@ 16:06
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